Telemarketing Service | Telemarketing Services | Offshore Telemarketing Services

Telemarketing is a quick and economical method of direct marketing to target the audience through phone calls for commercial transactions. This method is among one of the most cost effective ways to boost leads and increase sales.

Infynic provides industry best Telemarketing Services to run your inbound and outbound telemarketing campaign successfully. Infynic is one of the leading Inbound and Outbound Telemarketing service providers understand that ‘every client business needs require unique treatment’ and using our proven outsourcing approach, we provide you telemarketing services across verticals and horizontals.

You can count on Infynic highly experienced telemarketing program managers to design, manage and implement truly customized and flexible customer centric telemarketing campaign that meet your business objectives. Leading organizations and startups rely on us for their inbound telemarketing and outbound telemarketing campaign.

Advantages of Telemarketing Services:

• Telemarketing provides the immediate feedback & valuable information that can be quickly analyzed.
• It is the only form of advertising that requires an immediate response. You can also advertise special offers and discounts to the customers.
• It also provides you with captive audience. Customer Retention can also be well entertained by providing them solutions. Satisfaction of customer queries can lead to the growth in business.
• Telemarketing provides you with endless opportunities to increase your business horizons.

We provide you the right Telemarketing Services you need to conduct a successful inbound and outbound Telemarketing campaign. Infynic is one of the leading Inbound and Outbound Telemarketing service providers. We understand that ‘each client’s needs need unique treatment’ and using our proven off sourcing approach, we provide you Telemarketing Services across verticals and horizontals.

Infynic offshore Telemarketing Services include:

• Telemarketing lead management
• Lead Generation Services
• Decision Maker Contacts
• Appointment Setting Services
• Debt Collection Services
• Database Services
• Market Intelligence Services
• Product Promotion
• Research Surveys and Polling
• Customer Satisfaction
• Telephone and Web Based Business Development
• Up Sell/Cross Sell Campaigns
• Direct Mail Follow-up Services
• Seminar Population

Our experience in this gives us the knowledge to script, train, and monitor all the calls. We work across a range of industries including Information Technology, logistics, health, education and even non-profit organizations.

We have a flexibility to admit the changes demand by the clients. Our telemarketing and Phone Answering outsourcing services will provide best outsourcing solutions for your requirements weather it’s one-time or long term projects. Cyber Infrastructure continuously empowering innovative technologies and skilled manpower to provide you 100% of outsourcing services. For more information on Infynic telemarketing services, please feel free to Contact us.

Voice Broadcasting Services | Voice Broadcasting | Voice Mail Broadcasting

Voice broadcasting or the voice mail broadcast functions with the help of certain customized features. It helps you to send huge volumes of interactive phone calls instantly, maintaining a lot of ease right from the web.

It is through the integrated voice broadcast services that you can send notifications, alerts, messages, interactive polls, reminders, political calls, product updates or the surveys. You can even get access to all these services right through the network.

Voice broadcasting facilities may be configured to aim live people or answering machines and sometimes both. You may even run various campaigns at the same time using diverse sound prompts, call volumes and transfer locations as well.

Features of Voice Broadcasting

• Broadcast messages to “live” individuals
• Automated computer generated phone calls
• Single call broadcast with XML Push
• Customized touch phone responses
• ACD systems (auto attendant) features
• Database access for telephone services
• Text To speech and data conversion
• Email notification of call results
• Remote database access with XML Pull
• Remote call transfer through dial out
• Multiple IVR hosting centers
• Timeout features and call control options
• Bulk message blast with low flat rates
• Call transfer to live agents
• Complete online reporting and call management
• Automatic opt out feature through call identification
• Leave different message on answer machine
• Professional voice over talent for on hold message voice over’s
• Touch phone response control for both parties
• Voice broadcast with Do Not Call checks
• Hearing impaired TDD / TTY phone device support
• Comprehensive IVR Management Reporting

If you have a need to deliver voice broadcast messages or handle inbound calls through an IVR system, then you’ve come to the right place. There’s a new revolution in the voice broadcasting services industry. With Infynic Voice Broadcasting Service solutions you can now deliver your live voice and voicemail broadcast messages at a fraction of the cost.

Infynic Voice Broadcasting Service Included:

• Interactive Voice Response Systems (IVRS)
• 800 Toll Free Phone Services
• Bulk Calling Campaigns for Millions of calls
• XML Push Technology and Phone Messages
• Voice Broadcasting Dialing Projects
• Voice Mail Broadcasting Campaigns
• Customer Business Phone Service
• Outbound Telemarketing Services
• IVR Application Software Toolkit
• Campaign Development and Design
• Online Voice Broadcast Administration
• Toll Free Number Service Implementation
• Voice Broadcast Hosting Services
• Custom Voice Mail Broadcasting Reports
• Call Center Outsourcing / Telephone Services
• Text To Speech Software Conversion
• Complete Voice Mail Services
• “Press Through” Response To Your Agents
• Message on Hold Messages with Voice Over’s.
• Database Voice Message Software Integration
• Quality Transcription Services
• IVR Maintenance Solution
• Professional Voice Recordings for Phone Services

Voice Broadcast happens to be one of the main services of Infynic segmented under the outbound call center services. If your aim is to get web based voice broadcasting services or that of a call centre then you are on the right platform.

Infynic with its custom-made outbound call center services include voice broadcast as one of the crucial features meeting the diverse requirements of the clients. Voice broadcasting services from the house of Infynic allow you to run several campaigns simultaneously. Each campaign includes diverse call volumes, sound prompts and transfer locations.

Our aim to offer advanced Voice Broadcasting Services. This allows you to manage different outbound call center campaigns and also your virtual call center services with ease. We can effectively broadcast your important business calls, outbound sales, emergency notification and other essential calls in no time.

All you need is to upload your own list and our voice broadcast services will be generating thousands of calls to both customers and clients. You can either upload your important professional messages or you can create your own voice messages over phone.

Our customer care service features voice broadcasting as an important tool allowing clients to follow up with their potential customers. We create all new campaigns so that you can speak with your potential customers and even stimulate a new business venture.

Contact us today for additional information for our voice broadcasting services.

E-mail follow up | E-mail follow up Services | Offshore E-mail Follow up

Direct mail or email promotions are highly effective if you get every step of the process right – attractive design, specific targeting and efficient follow-up. Without follow-up though, you will never get to be as successful. One-time advertising won’t do the trick. Follow-up ensures that your customer is reminded about your product and eventually places an order.

Outsourcing your E-Mail Follow-up Services will increase your sales three-fold. Infynic offers a one-stop service for your advertising campaigns – right from email marketing services to customer follow-ups on your behalf. With global expertise as an outsourcing company, Infynic knows how to approach your prospective customers and convert them into your customers for life.

Persuasion of potential customers to purchase your services/products can make certain in multiplied sales. A straight email or mail follow-up can make sure that your anticipated customers are customarily reminded about your services/products. This will surely remind your clients to buy the products/services that you offer.

If the customer follow-up is not a part of your main competency, regard outsourcing email management offers to an expert like Infynic. Infynic is one among the leading providers in the world as far as the email marketing management solutions are considered. Several global clients have availed of our client follow up offers and augmented their sales.

Why you need direct E-Mail Follow-up Services:

• Emails are paramount in marketing processes
• Emails is the perfect way to reach out to your prospective clients without intruding into their routines
• You can send multiple email reminders without being overbearing
• You are more likely to receive a prompt response to your follow-up emails
• The prospective clients feel part of your business loop
• You can inform them about the latest updates on products/services

Why choose us for E-Mail Follow-up Services

• Sales Tool Services
• 24*7 Supports
• After Sales Services
• Education Program
• Affordable Rates
• Quality Maintain
• Expert’s team

We at Infynic effectively handle your e-mail follow-up services along with our experienced and professional customer support representatives and make business more successful. If you want to hire our E-Mail Follow up Services feel free to Contact us.

Sales Services | Marketing Services | Sales and Marketing Services

The global economy has driven many companies to rethink their revenue and profit generation business practices and identify opportunities to improve their processes. Sales consulting, marketing consulting, customer service consulting and management consulting firms with specific expertise in profit improvement strategies can provide you an independent perspective of your organization and identify opportunities to fine tune your sales and marketing operations while gaining a sustainable competitive advantage. Companies are under extreme pressure from shareholders, and their internal sales leadership to concentrate on sales efforts that quickly impact their company’s sales performance. This need to be accomplished without wasting either sales or marketing consulting resources on generic proposals or management consulting that doesn’t have a direct impact on their sales and their profit margins. Sales and Marketing consulting can help you adapt and optimize your sales and marketing systems in order to capture more profitable business.

Companies that optimize their sales systems and marketing efforts to win in today’s economic conditions will expand their market share and competitive position during the current economic downturn. Infynic is a leader in sales and marketing consulting. If you need to accomplish any of these objectives we can help. We currently work with the world’s leading sales teams in nearly all industries including High Technology, Banking, Financial Services, Energy Chemicals, Manufacturing, Services, Healthcare, Pharmaceuticals, Media, and many more.

We can and will help your organization develop a holistic sales system that enables your sales and customer service organization to be adaptive, profit conscious and value driven while faced with unprecedented pressure to achieve greater results, faster.

Our Sales & Marketing Services includes

• Lead Generation
• Proposal and Collateral Production
• Customer Reference Management
• Sales Analytic
• Sales Report
• Customer Satisfaction
• Customer Research
• Public Relationship Support
• Pricing Research
• Market Study and Survey
• Competitive Research
• Brand Surveys

Working in tandem with our contact center line of business, our sales and marketing service business unit allows our customers to exercise extensive market reach. By making our services highly customized to individual customer needs and through well planned sales activities, we are proficient in increasing your sales volumes in the measure of leaps and bounds. One important aspect of our sales and marketing services is that we are able to scale up or scale down our teams and sales operations at a very rapid pace. This is in addition to the fact that your revenue enhancement is backed by solid planning of experts.

Please feel free to Contact us for more information about our Sales & Marketing Services or hiring our services please Inquiry Now.

Market Research Services | Market Survey Services | Market Research and Survey Services

Outsourcing your Market Research field Survey requirements to Infynic can help you achieve substantial cost savings and time efficiencies.

The importance of data collection is an organizational reality that is recognized by every company seeking out that crucial competitive edge in today’s uncertain economic environment. Recent global studies have shown that top-performing companies are statistically far more likely to apply business intelligence and analytics when making tactical decisions, compared to their under-performing contemporaries.

Infynic specializes in providing Market Research and Survey Services that help you transform your data into decision making tools. We have project and process exposure across a range of business sectors like Consumer Goods, Finance, Insurance, Retail, Education, Telecom, Automobiles, Office Equipment, Pharmaceuticals, Healthcare and Tourism.

At Infynic we have process expertise for Tracking Studies, Customer Satisfaction Surveys, and Panel Research and for Segmentation, Brand Health and Positioning Studies, Product/Concept Tests, Pre/Post Ad Testing, Media Viewer-ship and Preference Studies, Brand Perception Studies, etc.

We strive to be the premier offshore Data Analysis destination for the market research industry and have the systems and processes in place to ensure consistent and Quality turnarounds and 24X7 service support to our clients.

Infynic is a full-service marketing research and Survey company helping clients obtain practical information for business decisions in:

• Customer Satisfaction and Loyalty
• Brand Management
• New Product Research
• Employee Satisfaction
• Customer Retention, Lost Customer & Win-Back

We conduct surveys using every quantitative methodology including online, telephone, IVR and mail. In addition to tried-and-true qualitative research methodologies, our moderators and expert interviewers use state-of-the-art tools for online focus groups and in-depth interviews. Infynic also offers a true hybrid solution for integrating quantitative and qualitative research methods that is extremely effective and very affordable rates.

We at Infynic provide following Market Research and Survey Services

• Competition Interview
• Web Based Survey
• Media Test
• Shopping Research Services
• Telephonic Interviews
• Concept Testing
• Social Research
• Customer Satisfaction Survey

All our market research surveys include rigorous data cleaning and the use of timers to identify respondents who rush through questionnaires. There is never a charge for data cleaning. Once the data is refined, we can provide the raw data, or generate detailed reports that are clear and concise and include banner tabulations with significance testing, weighting, segmentation analysis and other statistical services, as needed.

Please Contact us to learn more about our market research surveys.

Product Promotion | Service Promotion | Product and Service Promotion

Product and Services promotion is a key feature generally aimed to create a strong foundation of a newly launched product of a company. It involves diverse functions like informing, persuading and reminding your targeted customers to select a particular product or service. The entire promotional activity has to get carefully handled as it is directly through this action that your own product or service is launched in the market.

The diverse promotional tools involved in product and Services promotion generally emerge to be a promotional mix in any given organization. These include public relations, sales promotion, advertising, direct selling and personal selling. Sales promotion is directed to utilize different incentive techniques so as to structure the programs related to sales. It is a successful approach to add instant customer sales.

Infynic offers exclusive product promotion support to the customers. The product campaign is carried out through the tele-services operated at their call centers. We help to generate new customers creating excitement and awareness for a new service or product of the clients.

Infynic includes state-of-art infrastructure enabling all companies associated with us to be well-assured of our solutions based approach. The outbound calls made to customers from our call centers include service or product promotional messages. These messages are in accordance with the individual product promotion strategies of our client companies.

We offer solutions that can be tailor-made as per the client requirements. They offer fully integrated solutions, for acquiring more customers, and building a stronger customer base, helping to launch the product and build awareness in the relevant market. Infynic provide exclusive product promotional support, to customers with the help tele-services. They help to generate momentum and expand new customer base along with creating awareness and excitement amongst the target, for the new products, introduced by the clients. Outbound calls made to target audience, consist of promotional product messages, which are in consistence with the company’s individual product promotion strategies.

Our product and service promotion services also encompass the following:

• New product launches
• Line extension introductions
• Product recalls
• Product hotlines
• New product indication announcements
• Product advisory notices
• Outcomes research

Our well-prepared outbound call center units offer product or service solutions that can be finely designed as per the requirements of our clients belonging to different sectors. The well-equipped representatives offer fully integrated product and service information with the aim to acquire more customers and to build a stronger base of customers.

Please feel free to Contact us for more information about Product/Services Promotion.

Appointment Setting | Appointment Scheduling | B2B Appointment Setting

The proper organization of patient appointments is one of the factors that determine the success of a medical practice. However, the process can take up a lot of valuable time and money if done in-house. Infynic offers a convenient and affordable appointment scheduling service that would help you manage your personnel, patients, appointment calendars and schedules. Streamline your office activities and in the process get more time to dedicate to your clients.

Infynic is a reputable provider of medical outsourcing solutions including patient scheduling, insurance verification and authorization, medical billing, medical transcription and medical coding. Over the years, we have acquired the trust of numerous healthcare providers who continue to approach us for their varied requirements.

Advantages of Appointment Scheduling Services

• Professional scheduling of single and multiple/recurring appointments
• Enable clients to call in and schedule appointments in vacant time slots.
• We can provide the ability for your clients schedule existing appointments even after regular hours (24/7).
• Phone and email appointment reminders
• Orderly call backs, rescheduling, and cross-scheduling between different clients and company
• Reduce rate of cancellations, no-shows and missed appointments. Improve compliance and revenue.
• Privacy of all patient details ensured.
• Only up-to-date technology used.

Our appointment Scheduling service was developed for the small business owner. From scheduling your appointments to scheduling automatic or live operator email reminders to your appointment list, we are here to save your business time and money. By using an entirely web based interface, both your staff and our answering service agents have access to the same information in real time. You immediately know any changes that are made and are updated as changes happen making sure you never miss an important meeting or your meetings are not overlapped. You can set the time between appointments and instruct our operators when you will not be free and how much time you need between each meeting without ever picking up the phone.

We can schedule appointment for following profession

• Mortgage Appointment Setting
• Computer hardware Appointment Setting
• Finance & insurance Appointment Setting
• Phone card Appointment Setting
• Telecom Appointment Setting
• Health care Appointment Setting
• Travel Appointment Setting
• Advertising and media services Appointment setting
• Research & analytics Appointment Setting
• E-Marketing Appointment Setting
• Credit card Appointment Setting

When you approach us for our appointment scheduling service, you stand to gain from more benefits such as increased number of patient referrals, enhanced productivity, and massive cost savings.

Please Contact us for more information or hiring our Appointment Scheduling services.